​How Do I Place An Order?​

Online ordering has never been easier. Simply add to your cart the items of your choice and when ready to check out, follow the check out process which will prompt you to Checkout. For custom items, you will need to email over your vector logo to elia@xclusive-printing.com. Send us your design ideas. We will contact you with any questions and to further discuss your design. Please note, nothing gets printed until you approve. So you will have the opportunity to view a mock up and make necessary changes. To place an order for silkscreen or embroidery, please email us or stop by our location to start your order or estimate. (address listed on Contact Us tab)

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Can I place a custom order online?​

Yes. We now offer the ability to order online. Simply add to your cart the items of your choice and when ready to check out, follow the check out process which will prompt you to Checkout. For custom items, you will need to email over your vector logo to elia@xclusive-printing.com. Send us your design ideas. We will contact you with any questions and to further discuss your design. Please note, nothing gets printed until you approve. So you will have the opportunity to view a mock up and make necessary changes. You can always give us a call during business hours and we will be more than happy to walk you through it. 

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What is the difference between Screen Printing and Heat Transfer?

Let’s get right down to it. When a design is produced using the screen printing method, actual screens are used in the process! Essentially, this screen is cut to make a stencil for the design. Ink is then spread over the screen, passing through to the object underneath only in the areas you want it to be. Only one color per screen can be used - so depending on the number of colors in the design, you’ll need multiple screens to produce the final item.

The heat transfer printing method applies custom designs to items like t-shirts through a process that uses a combination of heat and pressure. Common kinds of heat transfer printing include vinyl heat transfer and digital print heat transfer. With the vinyl heat transfer process, a machine is used to cut out designs and letters in pieces of colored vinyl. A heat press is then used to transfer each vinyl color of the design onto the object being printed. With digital print heat transfer, the desired graphic is first digitally printed on special heat transfer paper using a solvent ink. This type of ink allows the design to be transferred from the paper to the item being printed when pressed with heat. With both these types of heat transfer, a heat press machine will be needed to transfer the graphic, either vinyl or digitally printed, from one surface to another. It’s the magical combination of heat and pressure that transfers the design!

 

Payment & Shipping

Once payment has been processed and confirmed, we will then ship out your items within 3 business days. Customized items may take longer than 3 business days. You will be notified via email if any delays are involved. Once shipment is completed, you will be notified via email with tracking information. We use standard shipping: 2-5 business days. 

 

Secure Ordering & Payment Options

We accept all major credit cards. To keep all transactions safe and secure and give you the best online shopping experience, we have partnered up with PayPal Check out. If for any reason you experience any issues, please be sure to contact us or file a claim directly with PayPal. All orders are secured and insured. 



 

Returns & Refunds

At Xclusive Printing, we strive to bring you the best quality possible. Due to all items being custom-made to customer specifications, we do not offer any returns nor exchanges. Therefore, All sales are final. If for any reason, you are unhappy with your order, please contact us immediately to further assist you. 

 

Thank you for shopping with us!